J'écris à un support technique (pour me plaindre d'un truc qui marche moyen) et ils répondent:
Thank you for contacting xxxxTech Support. Your email has been received and will be replied as quickly as possible.
Baton Rouge was severely damaged by a major hurricane on Labor Day. Currently about 90% of our parish is without electricity. Power has been restored to our offices and we are running at a limited capacity to allow members of our staff tend to essential needs and to get home safely before the mandatory sundown curfew.
Ouragan, panne de courant, couvre-feu ... je pense que je vais patienter un peu ...